Thousands of residents in Costa Rica experienced significant internet outages on the evening of March 22, 2025, due to issues affecting Liberty, a major telecommunications provider in the country.

The outage reportedly left numerous customers without internet access across various regions.

In response to the widespread complaints, Liberty issued an official statement on its social media platforms acknowledging the disruption.

The company indicated that it is currently experiencing a network issue that could lead to interruptions in service.

Liberty's technical team is actively working to restore services to normal levels as quickly as possible.

As the announcement was released, the social media post rapidly garnered a high volume of comments from users expressing frustration over the service disruption.

Customers voiced their dissatisfaction with the company's performance, with comments highlighting the duration of the outage and calling for potential adjustments to billing in light of the service failure.

This incident occurs against the backdrop of Liberty's recent launch of Costa Rica's first commercial 5G mobile network, signaling the company's ongoing investments in technological advancements within the telecommunications sector.

However, the current service issues have raised questions among consumers regarding the reliability of their services.

Liberty has not yet disclosed the specific cause of the network problem or when it anticipates full restoration of service.

The situation continues to develop as the company works to resolve the ongoing issues and communicate updates to its customers.